The tech support scammer pretends to be an employee of a well-known company and encourages you to provide them with access to your device by:
- Offering technical help (i.e. virus removal, unlocking an account)
- Promising a refund
- Requesting an unpaid fee or declaring that you have an outstanding balance
- Claiming to assist with recovering lost funds
Some warning signs include being asked to:
- Download certain software on your computer or mobile device
- Sign into your online banking account, conduct wire transfers or buy gift cards
Just some of the ways you can protect yourself include:
- Not calling numbers listed on pop-ups
- Not giving out personal information
Most importantly, if someone is claiming to be an Amalgamated Bank employee, please contact our customer service team at (800) 662-0860 to verify that individual.